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7. Reporting a product complaint
 
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This is course a support to speak an English.
Views: 173 System Engineer
Conducting Successful Product Complaint Investigations
 
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This Video will provide valuable assistance and guidance to the life sciences manufacturers engaged in various aspects of product complaint investigations. An effective complaint handling system is an extremely important part of any quality system. Manufacturers should understand that any complaint received on a product shall be evaluated and, if necessary, thoroughly investigated and analyzed, and corrective action shall be taken. The results of this evaluation should lead to a conclusion regarding whether the complaint was valid, what the root cause of the complaint was, and what action is necessary to prevent further occurrences. Complaints cannot be ignored. They are an excellent indicator of problems with the use, design, and/or manufacture of a product. A single complaint that is thoroughly investigated may lead a company to take remedial or corrective action. It may also take an ongoing analysis of numerous complaints before a trend is spotted that causes a company to initiate changes in their product, labeling, packaging or distribution. The regulatory expectations for both pharmaceuticals and medical devices will be emphasized as well as overview of best practices for timely and effective investigations. For More Information Contact - Organization: NetZealous BDA GlobalCompliancePanel Website: http://www.globalcompliancepanel.com/ Email: [email protected] Help us caption & translate this video! http://amara.org/v/JQKc/
A COMPLAINT LETTER
 
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This video is about the way to write a formal letter when we complain about a bad service, we received at a restaurant, hotel, etc.
Complaint Handling in Compliance with FDA and ISO Regulations
 
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Negative customer feedback about a medical device's performance or safety is a strong indicator of whether a firm's manufacturing process is in control. This feedback is therefore subject to many requirements in both the QSR and ISO 13485. Failure to follow up on complaints about medical devices is among the most frequently cited observations on FDA-483s. This Video will show the best way to document customer feedback, what constitutes a complaint, and what do with "non-complaint" feedback. Also contained will be a suggested method on including complaint trending into your firm's CAPA program. Additionally, the application of risk management to a complaint handling system will be reviewed, and a specific risk management system explained. This video presents an overview of FDA's requirements for approval/marketing of a Biosimilar (Generic Biologic) product. The webinar covers the Biosimilar product testing requirements (clinical and nonclinical) and the Biosimilar approval pathway. The video also reviews the Regulatory/Scientific/Quality principles involved along with the 3 FDA Biosimilar guideline documents. In addition, the FDA Stepwise Approach and the FDA Totality of the Evidence concepts will be discuss. For More Information Contact - Organization: NetZealous BDA GlobalCompliancePanel Website: http://www.globalcompliancepanel.com/ Email: [email protected] Help us caption & translate this video! http://amara.org/v/JGYn/
Complaint Handling and Reporting Process for Medical Devices
 
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Course Description: This course provides a comprehensive overview of complaint handling and an outline of the reporting process for commercially-released medical devices. It focuses on the following topics: - Product safety assurance - Basic principles of the complaint handling and reporting processes - The complaint handling cycle - Adverse event reporting in the post market phase Leran more at: http://www.wmdo.org/course-detail.aspx?id=65
Views: 1871 WMDO
GMP Product Complaint Investigation Software Video
 
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This video demonstrates the functionality of GMP Product Complaint Investigation Software developed by www.gmpsop.com
Views: 183 Sami Power
Complaining at a Restaurant - Food English Conversation - English lesson about food
 
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Have you ever gone to a restaurant and felt disappointed with the food and services? You must have. This is a common scenario when we decide to try a new place we had never tried before. But how do you communicate your disappointment to the staff of the restaurant? Do you feel shy to talk to them because you can't think of all the right phrases you should say? Well, not anymore! In this lesson, we will learn about the phrases that you may use to communicate your disappointment with the quality of the food or service offered by the restaurant. The sentences with the key phrases are highlighted at the end of the video. Practice all the phrases to build your fluency on the subject matter. Do not forget to subscribe to our channel to get more English learning videos. Like us on Facebook and get our updates : http://facebook.com/twominenglish Get the Two Minute English App for your Android Device : https://play.google.com/store/apps/details?id=com.astrobix.twominuteenglish
Views: 297768 Twominute English
Product complaint
 
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Views: 12 Man Tran Minh
How to file a Consumer Complaint
 
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Ordered a Mobile Phone got a Brick ! [SOLUTION] This video will cover all the necessary measures that you need to take against consumer grievances and fraud . Do watch the video till the end and spread the word as much as you can ,because you never know it might help someone...Awareness is Light ! #AskUIC Lawyer Ujjawal Anand Sharma : http://bit.ly/21fqMTo National Consumer helpline number - 1800-11-4000 State consumer helpline number 1 Andhra Pradesh 1800-425-0082 / 1800-425-2977 2 Arunachal Pradesh 1800-345-3601 3 Assam 1800-345-3611 4 Bihar 1800-345-6188 5 Chhattisgarh 1800-233-3663 6 Delhi 011-23379266 7 Gujarat 1800-233-0222 8 Haryana 1800-180-2087 9 Himachal Pradesh 1800-180-8026 10 Karnataka 1800-425-9339 / 1967 11 Kerala 1800-425-1550 12 Madhya Pradesh 155343 13 Maharashtra 1800-22-2262 14 Mizoram 1800-231-1792 15 Nagaland 1800-345-3701 16 Orissa 1800-345-6724 / 6760 17 Rajasthan 1800-180-6030 18 Sikkim 1800-345-3209 / 1800-345-3236 19 Tamil Nadu 044-2859-2828 20 Uttar Pradesh 1800-180-0300 21 West Bengal 1800-345-2808 And if you want to file your complaint online then you can file on http://nationalconsumerhelpline.in/ or http://core.nic.in/ both are government websites. ------------------------------------­----------------------------------------­------------------ Video / Audio Recording devices : Sony Tripod : http://amzn.to/1Punfvr Camera : http://amzn.to/1punQVl Mic : http://amzn.to/1TpZPvO Pop Filter : http://amzn.to/1Twft7Y 2GB MicroSDHC UHS-1 Memory Card :http://amzn.to/1W5MV5U -------------­----------------------------------------­----------------------------------------­------ #urindianconsumer !!==–..__..-=-._; !!==–[email protected]=-._; !!==–..__..-=-._; !! !! !! !! !! \\\|||\\\|||\\\ \\\|||\\\|||\\\UR Indian Consumer \\\|||\\\|||\\\\\\|||\\\|||\\\ Subscribe to My Channel [join the Indian Consumer family] : http://goo.gl/SIFH0N Facebook Page [ur like will make my day ] : http://goo.gl/IdsPmP Twitter page : https://twitter.com/prasadvedpathak Google + page : https://plus.google.com/+UrIndianConsumer Official Site : http://urindianconsumer.weebly.com/ \\\|||\\\|||\\\ \\\|||\\\|||\\\Ur Indian Consumer \\\|||\\\|||\\\\\\|||\\\|||\\\
Views: 624381 Ur IndianConsumer
product complaint
 
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Views: 42 Akuntansi 2EB08
Product Complaint Investigation Mgt System
 
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The Product Complaint Investigation Mgt System is a custom Word VBA Microsoft Add-in (also built from our successful Deviation Pro Engine) that has a slick interface that functions as a complete, robust, secure system for: a) Generation of Product Complaints with auto-assigned, unique Audit Numbers. b) Input of Product Complaint details. c) Tracking and trending of complaints by complaint-type (for ex, "Product Allergy") or by free-text keyword searching. d) Ability to easily update/respond to complaints. e) Electronic endorsement/signature of Product Complaint Reports f) Auto-generation of Product Complaint Reports in .doc, .docx or .html formats. Being that the Product Complaint Investigaton Mgt system is built from the same engine as Deviation Pro, if necessary, the two applications can be configured to directly talk to eachother in order to provide you with a complete Quality System to manage deviations, atypical events, CAPAs, Audit Findings and Product Complaints. Lean more at YeldellScientific.Com
Views: 27 YeldellScientific
Products Complaint
 
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Views: 59 Akuntansi 2EB08
FDA Quality System Regulation (QSR) Complaint Handling
 
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This is the first five minutes from this section of the training program "Quality Systems Training - How to prepare for an FDA quality system inspection." http://www.360performancecircle.com/products/category/fda-compliance This training was created by the FDA for the Dental Trade Alliance (DTA).
COMPLAINT PRODUCT - CONVERSATIONS
 
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Universitas speech conversations product compalint
Views: 116 Ikan Kesayangan
Rango Dietrich - Complaints - 48. Complaint Related to the Quality of the Product [Hörbücher]
 
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Rango Dietrich's new single Complaints - 48. Complaint Related to the Quality of the Product with a promo sample. Buy this Hörbücher record at: Amazon: http://www.amazon.de/s/field-keywords=Rango+Dietrich%20Complaints+-+48.+Complaint+Related+to+the+Quality+of+the+Product Spotify: http://open.spotify.com/track/1DdRXcN6WlXf4imrWXogm9 Djshop.de: http://www.djshop.de/Download-Rango+Dietrich-Complaints+-+48.+Complaint+Related+to+the+Quality+of+the+Product/ex/s~details,u~10069920,p1~mp3/xe/details.html Djtunes.com: http://www.djtunes.com/music?view=tracks&sorf=relevance&searchq=Rango+Dietrich+Complaints+-+48.+Complaint+Related+to+the+Quality+of+the+Product Start your own monetized channel now and earn money with YouTube: http://goo.gl/bJs4Rb Feiyr.com - Sell your Music and eBooks online! Register online for free, upload your songs and start selling them on 300 online stores worldwide. A team of professional label managers will support you during the release process as well as when it comes to setting up promo campaigns. This is how digital music distribution works. Start now! Feiyr: http://www.feiyr.com Feiyr @ Twitter: https://twitter.com/feiyr Feiyr @ Instagram: https://instagram.com/feiyr/ Artist: Rango Dietrich Title: Complaints - 48. Complaint Related to the Quality of the Product Date: 2014-03-07 Style: Hörbücher ID: 10243666 ISRC: DEAR41413994 Distributed by: https://www.feiyr.com/digital_music_distribution This video was published on YouTube with the authorization of Pharmaudio Guidelines. If you want to request a delete of this video, please contact https://www.feiyr.com/en/contact.html
Views: 15 Hörbücher TV
Product Quality Analytics
 
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In today's competitive and regulatory driven market, it is important to launch product faster and with better quality. Before and after product launch you will deal with multiple Quality Events like Customer Complaints / Problem Reports/Incidents , Non Conformance Report, Corrective and Preventive Action (CAPA) and Auditing, it is very important to close the events with a faster rate in order to provide customer satisfaction and reduce time to market with improved quality products. Quality events are scattered in multiple island of systems like: --Customer Complaints : Inbound Call centre module of CRM. Customer Negative Sentiments : Company Product Page of Twitter and Facebook. -Item Characteristics deficiency : Product Information Management. -Item Sourcing Complaint in the form of NCR ( Non Conformance Report). -Complaints and NCR with no CAPA and just sitting on table for more than 10-20 days. -Complaints and NCR without and non-conclusive Auditing. -Quality Events stuck in departments like Compliance, Engineering -Change Management- Change Control Board, Design and Product Management- PLM System. -Complaints/tickets sitting in the ticketing system like JIRA. To know more Visit Website: https://www.bizdata360.com To know about product : https://www.bizdata360.com/products/bizintel360 For demo : https://www.bizdata360.com/resources/demos
Views: 19 Bizdata Channel
Conducting Successful Product Complaint Investigations - GlobalCompliancePanel
 
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An effective complaint handling system is an extremely important part of any quality system. Manufacturers should understand that any complaint received on a product shall be evaluated and, if necessary, thoroughly investigated and analyzed, and corrective action shall be taken. For More Info: https://www.globalcompliancepanel.com Help us caption & translate this video! http://amara.org/v/IZG8/
Deficiencies in complaint and Recall Handling cause warning letter.
 
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Deficiencies in complaint and Recall Handling cause warning letter. Due to deficiencies in the investigation of the scope and root causes of reported complaints, the U.S. Food and Drug Administration (FDA) has issued a warning letter to an Indian drug manufacturer. The FDA inspection already took place in December of 2016. Because of the non-satisfactory reply in regards to the inspection findings by the manufacturer, the FDA issued the warning letter in August 2017. The FDA inspectors noticed that investigations into process deviations and out-of-specification (OOS) laboratory results were insufficient, and did not include scientifically-supported conclusions. According to FDA the manufacturer´s response to this observation was inadequate because, amongst others, it failed to fully investigate the scope and root causes of a reported complaint. The FDA now expects the manufacturer to retrospectively review all complaint, manufacturing, and laboratory investigations associated with each product that is produced for the U.S. market. Furthermore, a plan to ensure that all future investigations are thorough, scientifically sound, and result in appropriate and effective CAPA (corrective actions and preventive actions) should be provided. Another major deficiency was that the firm failed to follow the company´s own written procedures regarding the recall of failing products (for example: after receiving a complaint sample the defect has been confirmed, but a product recall as directed by company´s own procedures regarding recalls of defective products has not been initiated in time). Therefore, the FDA demands to provide a list and summary explanation for all other instances in which product(s) distributed within the last five years failed to meet established specifications, but for which actions prescribed in the firm´s Quality System Manual and recall procedure have not been taken. Additionally, the planned CAPA for each such instance should be provided including an explanation of CAPAs for ensuring to follow own procedures regarding product quality and recalls. In addition the FDA observed deficiencies in cleaning operations. The authority demands sampling procedures and analytical methods used to test residues found during the inspection, including validation protocols and validation reports. Furthermore, a plan is required to ensure that personnel responsible for cleaning, verifying equipment cleanliness, and maintaining equipment are appropriately trained and capable of performing their assigned duties. An overall assessment of the adequacy of your cleaning program for all equipment, with special emphasis on difficult-to-clean parts should be provided. Another deficiency was found regarding Process Controls. The FDA observed that the firm "does not have an adequate ongoing program for monitoring process control to ensure stable manufacturing operations and consistent drug quality". FDA’s guidance document, Process Validation: General Principles and Practices, for general principles and approaches that FDA considers appropriate elements of process validation, should be followed.
Views: 81 Arivazhaganpn
Nestlé Consumer Complaints Handling
 
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Handling consumer complaints– the Nestlé Way! Nestlé’s top priority is the taste and quality of our products. We encourage and welcome feedback through our Care Centre Hotline – 800 NEST and our online platforms.
Views: 715 Nestlé Caribbean
ABC News Investigates Controversial Diet Shake Company Herbalife
 
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Hidden camera catches startling health claims made by some distributors.
Views: 1867351 ABC News
GM Car Story (How to Handle Customer Complaint)
 
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Watch this weird but true story, of a complaint received by President of American Automotive giant General Motor. The flavor of ice cream affects performance of the car. ……………………………………………………………………………………………….……… Watch other videos from ‘Quality HUB International’- Link of video Gallery https://www.youtube.com/channel/UC9XEdkSrqRKdZrnwiYhCicQ/videos • Subscribe and click on Bell Icon for getting notification. • Like, comment & Share link of the video with your colleague and friends • Watch and subscribe to our 2nd channel “Quality HUB India” – Hindi https://www.youtube.com/channel/UCdDEcmELwWVr_77GpqldKmg/featured?view_as=subscriber • Watch and subscribe to 3rd channel ’Gyan Jyoti India’ https://www.youtube.com/channel/UC2mG2zbtTd0RZqSTW5v9hNg ……………………………………………………………………………………………….……… Link to buy my books 1. Mistake-Proofing Simplified: An Indian Perspective: https://www.amazon.in/gp/product/8174890165/ref=as_li_tl?ie=UTF8&camp=3638&creative=24630&creativeASIN=8174890165&linkCode=as2&tag=qhi-21 2. Management Thoughts on Quality for Every Manager: https://www.amazon.in/gp/product/B0075MCLTO/ref=as_li_tl?ie=UTF8&camp=3638&creative=24630&creativeASIN=B0075MCLTO&linkCode=as2&tag=qhi-21 …………………………………………………………………………………………………….……… Contact at [email protected] for Online Training & Certifications on following topics: • Lean Six Sigma Yellow Belt • Lean Six Sigma Green Belt (Launching Soon) • Core Tools (APQP,PPAP,MSA,SPC,FMEA) • Total Productive Maintenance (TPM) , Its Pillars & support tools • Total Quality Management (TQM) & Basics of Quality • Quality Circle Council (QCC) + Case studies • 5S, KAIZEN and Basics of Lean Manufacturing • Problem solving Methods + Tools (7QC tool, New 7 M tools etc.) and many more…… Learn in your leisure time and get certified. (Competitive charges)
How to solve Inauthentic Product Complaint on Amazon | Hindi
 
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In this video, I will tell you what to do in order to get reinstate your amazon listing when you get that INAUTHENTIC PRODUCT issue from amazon. Credits: Needless to say I get most of the idea for this video from seth kniep's youtube channel here is the link: https://www.youtube.com/watch?v=w1ddjWzT2eY&t=24s Many facts were based upon some extensive google research and some talks that I had with my lawyer.
Views: 4331 Real Entrepreneur
How to file complaint if you find insects in food and Few More Updates
 
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CHECK OUR COMPLETE WHOLESALE PRODUCT RANGE https://goo.gl/7rRenw In this video I have discussed about few important updates on following topics, amazon india launching hindi app, how to file complaint if you find insects in food, why cars and bikes will become expensive, why filing IT returns is important, what is India Post Payments bank and what are the services offered by India Post Payments Bank, Banks servce summons to defaulters through whatsapp. BECOME A MEMBER https://www.youtube.com/channel/UCTXoitMnml5ViuIHY73qfpw/join LINK FOR WOKSHOP https://goo.gl/8QKbzs CREATE YOUR OWN ECOMMERCE WEBISTE AT RS 500 LINK: https://goo.gl/kZH9mq ***CREATE YOUR OWN BEAUTIFUL ONLINE STORE*** https://goo.gl/mjZxwC ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ***FIND OUT ALL LATEST PRODUCT REVIEWS AND UNBOXING*** https://goo.gl/XaSJfY ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ***CHECK MY PERSONAL LIFE HERE*** https://goo.gl/HmC1xL ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ***EDIT YOUR PHOTOS WITH EASE*** https://goo.gl/c1UTjf ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ***PRODUCT RESEARCH TOOL FROM JUNGLE SCOUNT*** https://goo.gl/hCAAG3 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ***PRODUCT RESEARCH TOOL FROM AMZBLAST*** https://goo.gl/fQPGgb ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ For Any Queries Related To Services and Support mail at [email protected] (For all Import queries) [email protected] (for any other services ) [email protected] (for all dropship queries) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Contact for advertising and business inquiries: [email protected] ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Share, Support, Subscribe!!! Youtube: https://goo.gl/7bUkbz Twitter: https://twitter.com/ecomtechkatadka Facebook: https://www.facebook.com/ecomtechkatadka Facebook Personal: https://www.facebook.com/sunilishwarlalpatel Instagram: https://www.instagram.com/ecomtechkatadka Blog: http://ecomtechkatadka.blogspot.in/ WEBSITE: www.homeekart.in About: Ecom-Tech Ka Tadka is a YouTube channel that provides all information about ecommerce, startups, Product reviews and views, unboxing, tech talk and much more. "Outro Template made by Grabster - Youtube.com/GrabsterTV"
Views: 2543 Ecom-Tech Ka Tadka
Complaint about fake product.
 
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Recorded by DU Recorder – Screen recorder for Android
Views: 59 Hakak Momos
Enterprise Customer Quality Management Software TrackWise® For Biotechnology Pharmaceutical Products
 
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Process Stream EQMS TrackWise For Biotechnology Pharmaceutical Customer Complaints Quality Management Notifications to biotechnology/pharmaceutical supply chain members Automated corrective actions of escalations upon authorized approval Compliance of regulations with reports and integration with web portals Protocol Deviation From Standard Operating Procedure (SOP) Product/Equipment Complaint Supply Chain or Distribution Complaint Advertising and Labelling Complaint Customer Service Department Complaint Increased Features Of Enterprise Quality Management Software (EQMS) auditing you can: Chart progress with Key Performance Indicators (KPIs) dashboards Setup notifications on important events and escalations Online and offline audit questionnaire's and checklists Corrective and preventive actions automation Training of personnel LiveLink Connector, SharePoint Connector, MedDRA fields and archiving functionality Adequate customer relationship involves integrating an EQMS to enhance customer communication of: Tracking customer complaints - Integrate complaints into one software from customer calls, suppliers, distributors, website forms. Analyzing data -- Categorize complaints and products affected Producing reports -- Graph and chart complaint reports with queried information. Identifying trends - Log patterns of complaint types, common causes of deviations and prevent future complaints. Installing corrective actions -- Resolution of complaints occurs with effective corrective actions Upgrading and maintaining software -- EQMS software features are updated continuously to maintain customer relationships
Views: 1246 Process Stream
SmartSolve Complaint Management Overview
 
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Learn more about our complaint management software: http://pilgrimquality.com/solutions/process-management/complaint-management-software Visit our Website: http://pilgrimquality.com Visit our Blog: http://pilgrimquality.com/blog Contact Pilgrim Quality Solutions: http://info.pilgrimquality.com/contact-us
Intellect QMS Complaint Management (no audio)
 
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Improve Customer Success and Retention A customer complaints management system is critical for driving customer success and retention, reducing audit times, ensuring compliance with industry regulations, and avoiding potential product liability lawsuits. Intellect’s Customer Complaints Management Software applications are designed to automate and streamline customer complaints management to improve product quality and safety, lower audit time and product recalls, decrease risk, and ensure FDA and ISO compliance.
Views: 300 Intellect
Secrets of Medical Device Complaint Management Short
 
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Secrets of Medical Device Complaint Management: From Customer Service to Corrections and Removals Click here to order the DVD: http://fdanews.com/store/product/detail?productId=42708 When one of your medical devices triggered a consumer complaint, you responded immediately. You dotted all the i's and crossed all the t's. You thought you'd taken every prescribed step. And still you got a warning letter. What went wrong? What you may not realize is that FDA scrutiny can probe every aspect of your operation — customer service, field servicing, sales, device reporting, CAPA, design change, corrections and removals, and more. You need a systemwide solution — one that turns your entire operation into a well-oiled complaint-handling machine. If you aren't sure how to pull it off...
Views: 1892 FDAnews Video Library
5 Minutes with Propel: Integrated Customer Complaint Process
 
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No company likes getting customer complaints, but in the medical devices industry, companies need to sure they have an effective and auditable way for managing complaints. In this 5-minute video, you'll see a modern way for handling customer complaints by integrating CRM, PLM and QMS.
Views: 265 Propel
how to file a complain in consumer court or forum online
 
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Complete step by step procedure of filing complaint in consumer court or forum online and offline against any product and services. the official website .
Views: 139667 My Smart Support
Weird But True Story – General Motor Car Complaint (watch to believe)
 
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Watch this weird but true story, of a complaint received by President of American Automotive giant General Motor. The flavor of ice cream affects performance of the car. Watch other videos from ‘Quality HUB India’- https://www.youtube.com/channel/UCdDEcmELwWVr_77GpqldKmg/videos • Subscribe to my channel ‘Quality HUB India’ for getting notification. • Like, comment & Share the video with your colleague and friends Link to buy My books 1. Mistake-Proofing Simplified: An Indian Perspective: https://www.amazon.in/gp/product/8174890165/ref=as_li_tl?ie=UTF8&camp=3638&creative=24630&creativeASIN=8174890165&linkCode=as2&tag=qhi-21 2. Management Thoughts on Quality for Every Manager: https://www.amazon.in/gp/product/B0075MCLTO/ref=as_li_tl?ie=UTF8&camp=3638&creative=24630&creativeASIN=B0075MCLTO&linkCode=as2&tag=qhi-21 Gadgets I use and Link to buy 1. OnePlus 5 - Mobile https://www.amazon.in/gp/product/B01MXZW51M/ref=as_li_tl?ie=UTF8&camp=3638&creative=24630&creativeASIN=B01MXZW51M&linkCode=as2&tag=qhi-21 2. HP 14-AM122TU 14-inch Laptop https://www.amazon.in/gp/product/B06ZYLLT8G/ref=as_li_tl?ie=UTF8&camp=3638&creative=24630&creativeASIN=B06ZYLLT8G&linkCode=as2&tag=qhi-21 3. Canon EOS 700D 18MP Digital SLR Camera https://www.amazon.in/gp/product/B00VT61IKA/ref=as_li_tl?ie=UTF8&camp=3638&creative=24630&creativeASIN=B00VT61IKA&linkCode=as2&tag=qhi-21 4. Sonia 9 Feet Light Stand LS-250 https://www.amazon.in/gp/product/B01K7SW2OQ/ref=as_li_tl?ie=UTF8&camp=3638&creative=24630&creativeASIN=B01K7SW2OQ&linkCode=as2&tag=qhi-21 5. Sony MDR-XB450 On-Ear EXTRA BASS Headphones https://www.amazon.in/gp/product/B00NFJGUPW/ref=as_li_tl?ie=UTF8&camp=3638&creative=24630&creativeASIN=B00NFJGUPW&linkCode=as2&tag=qhi-21 6. QHM 602 USB MINI SPEAKER https://www.amazon.in/gp/product/B00L393EXC/ref=as_li_tl?ie=UTF8&camp=3638&creative=24630&creativeASIN=B00L393EXC&linkCode=as2&tag=qhi-21 7. Photron Tripod Stedy 400 with 4.5 Feet Pan Head https://www.amazon.in/gp/product/B00UBUMCNW/ref=as_li_tl?ie=UTF8&camp=3638&creative=24630&creativeASIN=B00UBUMCNW&linkCode=as2&tag=qhi-21 8. Tie Clip Collar mic Lapel https://www.amazon.in/gp/product/B00ITOD6NM/ref=as_li_tl?ie=UTF8&camp=3638&creative=24630&creativeASIN=B00ITOD6NM&linkCode=as2&tag=qhi-21 9. Hanumex Generic Green BackDrop Background 8x12 Ft for Studio Backdrop https://www.amazon.in/gp/product/B06W53TMDR/ref=as_li_tl?ie=UTF8&camp=3638&creative=24630&creativeASIN=B06W53TMDR&linkCode=as2&tag=qhi-21 10. J 228 Mini Tripod Mount + Action Camera Holder Clip Desktop Self-Tripod For Camera https://www.amazon.in/gp/product/B072JXX9DB/ref=as_li_tl?ie=UTF8&camp=3638&creative=24630&creativeASIN=B072JXX9DB&linkCode=as2&tag=qhi-21 11. Seagate Backup Plus Slim 1TB Portable External Hard Drive https://www.amazon.in/gp/product/B00GASLJK6/ref=as_li_tl?ie=UTF8&camp=3638&creative=24630&creativeASIN=B00GASLJK6&linkCode=as2&tag=qhi-21 Watch other Videos from ‘Quality HUB India’ 1. Process Capability Study (Cp,Cpk, Pp & Ppk) - https://www.youtube.com/watch?v=5hBRE0uji5w 2. What is Six Sigma ?Learn Six Sigma in 30 minutes- https://www.youtube.com/watch?v=1oiKYydbrSw 3. Failure Mode and Effects Analysis (FMEA) - https://www.youtube.com/watch?v=UxSBUHgb1V0&t=25s 4. Statistical Process Control (SPC) in Hindi – https://www.youtube.com/watch?v=WiVjjoeIrmc&t=115s 5. Measurement System Analysis (MSA) (Part 1) - https://www.youtube.com/watch?v=GGwaZeMmZS8&t=25s 6. Advanced Product Quality Planning(APQP) - https://www.youtube.com/watch?v=FaawYoPsUYE&t=35s 7. ‘Quality Circles' - https://www.youtube.com/watch?v=kRp9OIANgG8&t=25s 8. What is 'Cost of Quality' and 'Cost of Poor Quality' - https://www.youtube.com/watch?v=IsCRylbHni0&t=25s 9. How to perfectly define a problem ? 5W and 1H approach - https://www.youtube.com/watch?v=JXecodDxBfs&t=55s 10. What is 'Lean Six Sigma' ? Learn the methodology with benefits. - https://www.youtube.com/watch?v=86XJqf1IhQM&t=41s 11. What is KAIZEN ? 7 deadly Waste (MUDA) and benefit of KAIZEN - https://www.youtube.com/watch?v=TEcE-cKk1qI&t=115s 12. What is '5S' Methodology? (Hindi)- https://www.youtube.com/watch?v=dW8faNOX91M&t=25s 13. 7 Quality Control Tools - (Part 1) Hindi - https://www.youtube.com/watch?v=bQ9t3zoM0NQ&t=88s 14. "KAIZEN" in HINDI- https://www.youtube.com/watch?v=xJpbHTc3wmo&t=25s 15. 'PDCA' or 'Deming Cycle'. Plan-DO-Check-Act cycle - https://www.youtube.com/watch?v=Kf-ax6qIPVc 16. Overall Equipment Effectiveness (OEE) - https://www.youtube.com/watch?v=5OM5-3WVtd0&feature=youtu.be 17. Why-Why Analysis? - Root Cause Analysis Tool - https://www.youtube.com/watch?v=Uxn6N6OJvwA
Views: 1835 Quality HUB India
Role Plays About Complaint The Products
 
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How to complaint to the salesman
Views: 26 FARIZ FIKRI
Complaint Handling from Intake to Closure
 
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An effective complaint handling system is an extremely important part of any quality system whether you are a medical device or pharmaceutical manufacturer. Manufacturers should understand that any complaint received on a product shall be evaluated and, if necessary, thoroughly investigated and analyzed, and corrective action shall be taken. For More Details: Email: [email protected] Tel: +1-248-233-2049 Web: www.grcts.com
How to address Quality Complaints and Trade Disputes in International Trade
 
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This video is developed by the Office of the Additional Director General of Foreign Trade, Bengaluru as part of an initiative under the Niryat Bandhu Scheme of Government of India. Exporters need to project a good image of the country abroad to promote India’s exports. Maintaining an enduring relationship with foreign buyers is of utmost importance, and complaints or trade disputes, whenever they arise, need to be settled amicably. Similarly, importers too may have grievances and these too needs to be addressed. Government has tried to address this issue through the Chapter 8 in the Foreign Trade Policy 2015-20 by way of constituting committees on Quality Complaint & Trade Dispute (CQCTD). This video explains the roles of this committee and how to approach them. Disclaimer :: This video is for information and educational purposes only . For detailed procedure you should refer to the Foreign Trade policy and the Handbook of Procedures available on http://www.dgft.gov.in
How To Get A Complaint Resolved
 
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For More Details Visit Us : http://www.Umvox.com/ In every industry, customer complaints can be inescapable. You could try to give the best products and services possible, but there is always a chance that a purchaser might become upset with the product, then only we start thinking to do complaining or how to get a complaint resolved. Customer complaint is a vital tool for maintaining conformity with quality regulations, but it is also a strong way to build sustainable relationships with your consumers. In case if you have any issue then don’t step back to file a complaint and never forget to discuss it with an expert on how to get a complaint resolved.
Views: 1970 Consumer Complaints
Inauthentic Products & Goods Complaints on Amazon
 
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Check out our other videos here http://vid.io/xq4z AMAZON SELLERS LAWYER SUCCESS Complaints from customers include Inauthentic Products & Goods. A seller stated that they hadn't properly vetted their manufacturers. The corrective actions taken included contacting those complainants, audits of inventory, and the verification of products and listings. With the help of Rosenbaum Famularo, PC, law firm behind AmazonSellersLawyer.com, the seller has now been reinstated and is allowed to sell on Amazon again. If you are suspended or need help writing your POA, CONTACT US: [email protected] or give us a call at 1-877-9-Seller. Rosenbaum Famularo, PC: http://rosenbaumfamularo.com/ Amazon Sellers Lawyer: https://www.amazonsellerslawyer.com/ Helping Online Sellers Worldwide View upcoming global events CJ Rosenbaum will be speaking at here: http://rosenbaumfamularo.com/events/ For more information on Amazon suspensions & appeals, visit here: https://www.amazonsellerslawyer.com/account-suspension/ ROSENBAUM FAMULARO, PC: law firm geared towards intellectual property law and brand protection in the global ecommerce marketplace. CONTACT US: everything you say, all information you disclose, any business practices you discuss, are 100% confidential by law under the Attorney-Client Privilege. Email: [email protected] Phone: 1-877-9-Seller 100 W. Park Ave. Long Beach, NY 11561 SUBSCRIBE FOR MORE: https://www.youtube.com/channel/UCQITcjv6JO0MAeD_QyIfWZw CONNECT WITH US ON: https://www.facebook.com/amazonsellerslawyer/ https://twitter.com/AmazonSellerLaw https://twitter.com/MerchProtection https://plus.google.com/107929045329275677183 https://www.linkedin.com/company/rosenbaum-famularo/ https://www.instagram.com/rosenbaumfamularo/ https://www.reddit.com/user/RosenbaumFamularo
Why I don't use Apple products
 
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Views: 1795249 Louis Rossmann
Amazon product safety incident complaint appeal
 
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Was your listing removed because of a safety incident policy notification? Learn how to fix a safety incident violation. Learn more at https://www.ecommercechris.com/get-amazon-account-back/
Views: 331 ecommerceChris
What Is Consumer Forum II How To File complaint On Consumer Court II Consumer Helpline
 
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Hindi Mein Jaankari Amazon Shopping Link:- https://www.amazon.com/shop/hindimeinjaankari --~-- What is consumer forum How to file complaint on consumer court and consumer helpline in hindi. Friends welcome to Hindi Mein Jaankari (HMJ) Dosto market se ya online shopping karana to sabko pasand hai par customer ko dhokha dena companies ki baat aam ho gai hai. Customer ko chuna lagana india mein normal baat hai aur logo ka bhi india mein aisa mentality ban gai hai ki aise hi to hota hai. Dosto agar aapne dhokha khaya hai koi product ya service purchase kar ke to aap consumer forum mein complaint kar sakte hain. consumer forum bhi ek aisa court hai jo customer ko justice dilata hai agar dosto aapke paas time nahin hai court jaane ka aur aapko product quality nahin milti hai ya product nuksaan pahuncha raha hai to aap consumer forum mein complaint likhwa sakte ho na to iski fees hai aur na hi aapko koi lawyer karna hoga aap apna case khud lad skate ho. Consumer forum ki kai website hain jahana par online complaint kar sakte hain. Agar dosto aap online complaint nahin karna chahte hain to aap consumer court mein bhi ja sakte hain india mein 3 tarah ke court hain jo 1cr. tak ka case file kar sakte hain District court jismein 20 lakh tak ke product ka case kar sakte hain 20 lakh se uppar amount ke liye aapko national consumer court mein kar sakte hain aur 1 cr. se uppar aapko national consumer court mein complaint karna hoga. Aur dosto agar aapke paas online aur offline complaint karne ke liye time nahin hai to aap national consumer helpline no. par bhi apni complaint karwa sakte hain. Dosto agar aapko product quality nahin mili ya aapka product description jaisa nahin hai jaisa seller ne bataya to aap complaint likhawaiye taki companies ko customer right ka khyal rakhna pade. Jago Grahak Jago. Friends if you like this video plz like, share, subscribe for more video...thanx Background music:- The music was provided by NoCopyrightSounds - [ ] Alan walker - fade | free download http://nocopyrightsounds.co.uk/video/...
Views: 34676 Hindi Mein Jaankari
How to Resolve/Handle customer complaints?
 
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How to handle Customer Complaints? * Listen and Understanding the Situation. *Offer Empathy * Share a Solution * Execute the solution and follow up
Mishandled Call Docu - Part 1: Call Center in the Philippines
 
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A mishandled call means a great deal to many technical support call centers. To customers this is the least expected scenario. To a contact center, this occurrence is to be avoided like the plague. http://www.magellan-solutions.com/call-center-services/inbound/technical-support/ Technical call center agents need a good understanding of how the product works and how customers usually use the products. Trainers and quality control are tasked to analyze mishandled calls and suggest actionable items to avoid a similar situation for the tech support agent. Magellan Solutions can help businesses deal with this issue and deliver the best experience to customers. Visit http://www.magellan-solutions.com for details.
Role Play CE Complaint About product
 
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Pelajar Politeknik Hulu Terengganu
Views: 128 Nik Fiq
Entering into a Licensing Agreement to Settle a Utility Patent Complaint
 
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Check out our other videos here http://vid.io/xq4z We recently had a client who received a utility patent complaint on Amazon. Utility Patents apply to the function of the product, ie. what the product does. Even if your product does not look the same as another patented invention, if it performs the same function, or does the same thing, then it's considered to be infringing on that patent. (These complaints are very difficult to win). After our review of the patent and the respective complaint, we found that the complaint was valid. Our client was, in fact, infringing upon the complainant's rights. We contacted the opposing counsel and were able to successfully enter into a licensing agreement. A licensing agreement is when a trademark owner (in this case, the complainant) permits someone else (our client) to use their trademark in connection with specific products and services. Licensing agreements are a great way to settle a dispute between the seller and the brand / rights owner. Among other things, the agreement should include quality control stipulations that set forth clear standards as to the nature and quality of the licensed products or services. Other concessions that the seller might offer the trademark owner are brand policing, purchasing directly from the brand owner's distribution network, or agreeing to maintain MAP pricing. The key is to maintain the seller's profitability without making too many sacrifices. If the agreement is successful, both parties win. In this case, the licensing agreement was the way to go; the complaint was retracted, and both the rights owner and our client were happy. For more information on how to get a utility suspension lifted, contact us: 1-877-9-SELLER [email protected] Rosenbaum Famularo, PC: http://rosenbaumfamularo.com/ Amazon Sellers Lawyer: https://www.amazonsellerslawyer.com/ Helping Online Sellers Worldwide View upcoming global events CJ Rosenbaum will be speaking at here: http://rosenbaumfamularo.com/events/ For more info. on Amazon suspensions & appeals, visit: https://www.amazonsellerslawyer.com/account-suspension/ ROSENBAUM FAMULARO, PC: law firm geared towards intellectual property law and brand protection in the global ecommerce marketplace. CONTACT US: everything you say, all information you disclose, any business practices you discuss, are 100% confidential by law under the Attorney-Client Privilege. Email: [email protected] Phone: 1-877-9-Seller 100 W. Park Ave. Long Beach, NY 11561 SUBSCRIBE FOR MORE: https://www.youtube.com/channel/UCQITcjv6JO0MAeD_QyIfWZw CONNECT WITH US ON: https://www.facebook.com/amazonsellerslawyer/ https://twitter.com/AmazonSellerLaw https://twitter.com/MerchProtection https://www.linkedin.com/company/rosenbaum-famularo/ https://www.instagram.com/rosenbaumfamularo/
Job Roles For QUALITY ASSURANCE – Engineer,Testing,Standards,Private Organizations,Skills
 
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Job Roles For QUALITY ASSURANCE: Know more about job roles and responsibility in QUALITY CHECK and PRODUCT STANDARDS.Coming to QUALITY ASSURANCE opportunities for freshers in India,Visit http://www.freshersworld.com?src=Youtube for detailed information,Job Opportunities,Education details and Career growth of QUALITY ASSURANCE. Depending upon the nature of the industry quality assurance job responsibilities differs in many ways. The main tasks and competencies are the same where they need to check if the product meets the required standards. A quality assurance manager or engineer is one who is responsible to check if the product or service requires meeting the mentioned standards of quality, reliability and performance. Careers in Quality assurance are well prominent and have a promising future. The quality assurance policies and procedures are drafted by these engineers, quality standards are implemented by them, and they take initiatives where they plan, monitor, and conduct inspection of materials. They achieve documentation and investigation of complaints when raised. The inspection systems are to be reviewed and implemented which checks quality. In the same manner these professionals gather and compile quality statistics data. The educational qualification for quality assurance profession is bachelor’s degree. Along with the bachelor’s degree certificate such as quality auditor, six sigma, quality engineer, quality improvement associate and lot more can be beneficial. Experience in testing, quality, auditing, and inspection can be an added advantage. Excellent skills on computer programs such as Microsoft databases and Microsoft office can be added advantages. The main qualities required for a quality assurance professional is that they should be keen to details. They should possess good verbal as well as written communication skills, excellent knowledge in planning and organizing, judgment and decision making should be a skill within them, they should be capable of collecting data, analyzing and managing them. Moreover they should be a good team worker and have flair for customer service orientation. The salary for quality assurance professionals vary for each industry and basically quality assurance professionals gain Rs 20000 per month, which would then elevate to more after years along with promotion. There are many private organizations which recruit professionals for quality assurance postings. • Net cracker technology solutions • HP India private Ltd • Novartis health care • Anrnaa solutions • Cadila Pharmaceuticals • Seiren India Pvt Ltd • Accenture • Kitex garments • SMVJ group • Channel Fusion • Invesco • CA technologies • Radius • JP Morgan chase &Co • Akamai technologies And plenty more national and multinational companies recruit quality assurance professionals for their process. They offer attractive package and also enhance the career growth of professionals so that they reach greater heights in short period of time. The Indian government is also keen about quality in the crowd of competition and hence looking forward for quality assurance professionals in their field. The government organizations are also recruiting quality assurance professionals under various sectors. Few of them are • Tata memorial hospital • union public service commission • department of justice • department of army • department of defense • department of air force all these organizations offer attractive salary and excellent career growth. Job seekers can get to this field for ones who desire to get to higher positions in career. The job role is interesting and offers an unique experience. Numbers of opportunities are also available abroad apart from these offers. Quality assurance professionals are always in demand and the career path is evergreen. For more jobs & career information and daily job alerts, subscribe to our channel and support us. You can also install our Mobile app for govt jobs for getting regular notifications on your mobile. Freshersworld.com is the No.1 job portal for freshers jobs in India. Check Out website for more Jobs & Careers. http://www.freshersworld.com?src=Youtube - - ***Disclaimer: This is just a career guidance video for fresher candidates. The name, logo and properties mentioned in the video are proprietary property of the respective companies. The career and job information mentioned are an indicative generalised information. In no way Freshersworld.com, indulges into direct or indirect recruitment process of the respective companies.
Assessment 3 - Customer complaint
 
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Amie Stickler – Student number EO431672 BSBCUS501 Manage quality customer service Assessment number 32033B/02 Customer complaining about a brand new faulty product.
Views: 54 Amie Stickler
Lifelong Mixer Grinder Fake Products Complaint cheap Quality
 
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Lifelong Mixer Grinder Fake Products Complaint cheap Quality
Views: 635 Sri Mushika Channel
Use MS Word Addin as Product Complaint Mgt System
 
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The Product Complaint Investigation Mgt System is a custom Word VBA Microsoft Add-in (also built from our successful Deviation Pro Engine) that has a slick interface that functions as a complete, robust, secure system for: a) Generation of Product Complaints with auto-assigned, unique Audit Numbers. b) Input of Product Complaint details. c) Tracking and trending of complaints by complaint-type (for ex, "Product Allergy") or by free-text keyword searching. d) Ability to easily update/respond to complaints. e) Electronic endorsement/signature of Product Complaint Reports f) Auto-generation of Product Complaint Reports in .doc, .docx or .html formats. Being that the Product Complaint Investigaton Mgt system is built from the same engine as Deviation Pro, if necessary, the two applications can be configured to directly talk to eachother in order to provide you with a complete Quality System to manage deviations, atypical events, CAPAs, Audit Findings and Product Complaints. Available for download at http://store.payloadz.com/go?id=1339224
Views: 119 YeldellScientific